Privacy Policy — FoxLudo

🔒 Your privacy matters to us. FoxLudo is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights over your data.

1. 📋 Information We Collect

We collect the following types of information when you use FoxLudo:

Data Type	Examples	Purpose
Account Info	Name, email, username, password (hashed)	Account creation & login
Identity Verification	Date of birth, government ID (for withdrawals)	Legal compliance & KYC
Payment Info	UPI ID, bank account (encrypted)	Deposits & withdrawals
Gameplay Data	Move history, tournament results, scores	Fair play enforcement, rankings
Device Info	IP address, device type, OS version	Security, anti-fraud
Usage Data	Pages visited, time spent, click patterns	Platform improvement

2. 🔍 How We Use Your Data

To create and manage your FoxLudo account
To process tournament entries, deposits, and withdrawals
To verify your identity for KYC compliance
To detect and prevent fraud, cheating, and policy violations
To send you important account notifications (transactional emails)
To improve our platform features and user experience
To comply with legal obligations under Indian law (IT Act, GST, TDS)
To send promotional updates (only with your consent, opt-out anytime)

3. 🤝 Data Sharing & Third Parties

FoxLudo does not sell your personal data to any third party. We may share data with:

Payment Processors: UPI gateways and banks for transaction processing
Analytics Providers: Anonymized data for platform analytics only
Legal Authorities: When required by law, court order, or government request
Anti-Fraud Services: To detect and prevent fraudulent activity

All third-party partners are required to maintain the same level of data protection as FoxLudo.

4. 🍪 Cookies & Tracking

We use cookies and similar technologies to:

Keep you logged in to your account (session cookies)
Remember your preferences and settings
Analyze platform usage patterns (analytics cookies)
Detect suspicious activity (security cookies)

You can manage cookie preferences in your browser settings. Disabling essential cookies may affect platform functionality.

5. 🔐 Data Security

We implement industry-standard security measures to protect your data:

All data is encrypted in transit using SSL/TLS encryption
Passwords are stored using bcrypt hashing — never in plain text
Payment information is tokenized and never stored on our servers
Regular security audits and penetration testing
Two-factor authentication (2FA) available for all accounts

6. 📅 Data Retention

We retain your data for as long as your account is active. Upon account deletion:

Personal data is deleted within 30 days
Transaction records are retained for 7 years as required by Indian financial regulations
Anonymized gameplay data may be retained for analytics

7. ✅ Your Rights

You have the following rights regarding your data:

Access: Request a copy of all data we hold about you
Correction: Update or correct inaccurate personal information
Deletion: Request deletion of your account and associated data
Opt-out: Unsubscribe from marketing communications at any time
Portability: Request your data in a machine-readable format

To exercise any of these rights, contact us at privacy@foxludo.infodesk.tech

8. 👶 Children's Privacy

FoxLudo is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we discover that a minor has registered, the account will be immediately terminated and all associated data deleted.

9. 🌍 Data Transfers

Your data is primarily stored on servers located in India. If data is transferred internationally (e.g., for analytics), we ensure adequate safeguards are in place in compliance with applicable data protection laws.

🔒 Privacy Concerns?

Contact our Data Protection Officer at privacy@foxludo.infodesk.tech

We respond to all privacy requests within 72 hours.